May 22, 2012 - 11:55 AM ET
Lanyon signed deals with serviced apartment providers CityBase in the United Kingdom and SheVana in Denmark to include content within Lanyon's engagements and projects tool. The tool processes requests for proposals and room contracts and manages data around long-term stays, a task traditionally handled by "highly manual processes or single-provider solutions," according to Lanyon chief commercial officer Mike Boult. Citybase has a portfolio of about 21,000 apartments across 25 countries, while SheVana represents about 10,000 apartments across Europe, Asia and the Middle East.
May 14, 2012 - 03:20 PM ET
The Internet Crime Complaint Center warned travelers about uploading malware while using hotel-provided Internet connections. The warning,
based on FBI and other government agency data, noted several instances in which
travelers get pop-ups requesting software updates when setting up their hotel
Internet connection. Clicking on the pop-ups installs malware onto the laptops.
The center said travelers should check the digital certificates of prompted
updates while traveling, regularly perform software updates immediately prior
to travel and upload software only directly from vendor websites while
traveling.
May 09, 2012 - 09:35 AM ET
Westin Hotels & Resorts announced plans to overhaul business centers, which it generally described as "low-tech, hidden and
often unused." To accommodate the evolving mobile traveler, the hotel
company's new "interconnected workspaces"—to be rolled out globally
during 2013—would include various computer equipment and office supplies, free
wired and wireless connectivity, videoconferencing technology and
"collaboration areas" for "small impromptu meetings."
May 03, 2012 - 11:45 AM ET
Average daily rates at Hyatt Hotels Corp. properties increased by 3 percent year over year during the first quarter of 2012. Rates in North America were up 2.7 percent at full-service properties and up 3.5 percent at select-service properties. Outside of North America, rates increased by 3.6 percent. Occupancy increased globally by 2.7 percentage points to 68.8 percent. Strong corporate demand pushed revenue at full-service hotels in North America up by 9 percent. Group revenue at those properties also increased 9 percent year over year, driven by corporate demand but hindered by softer association demand, according to Hyatt. Net income for the quarter was $10 million, the same as in the first quarter of 2011.