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Hotels Bullish After Corporate Demand Boost Fuels Solid Q3

By Michael B. Baker / November 08, 2010 / Contact Reporter
Business Travel News on X

Third-quarter earnings by multibrand hotel companies added evidence that a long-awaited recovery in the lodging industry is underway, illustrated by upper upscale hoteliers' general agreement on a forecast of high single-digit percentage increases for corporate negotiated hotel rates in 2011.

Starwood Hotels & Resorts Worldwide executives in late October told analysts that occupancy levels are surpassing those from 2007, higher-yielding corporate customers are displacing leisure customers and group business in 2011 could recover to match 2008 performance. Revenue metrics, including average daily rate, trended higher during the third quarter versus a year earlier.

"The lodging recovery continues unabated by the Euro crisis, U.S. economic jitters or malaise in Japan," said CEO Frits van Paasschen during an Oct. 28 conference call. "With occupancy rising at or above 2007 levels, it's no surprise rates are in positive territory. Corporate buyers know that occupancy levels have already risen toward prior peaks, especially in gateway cities."

Explaining the pursuit of top-line growth, hotel group president Matthew Avril cited "improvements in our revenue management system" and noted how the company has "reallocated sales resources to better align our organization with how our clients want to do business with us and to free up resources to prospect for new accounts."

Earlier in the month, Marriott International reported that corporate demand rebounded by 27 percent year over year during the third quarter, which Marriott executives said would give them leverage to boost 2011 corporate rates.

For the quarter, overall rates in North America were up 1.7 percent year over year, and rates in Marriott's full-service and luxury properties increased by 2.6 percent. Globally, rates were up 1.8 percent. As such, revenue per available room was up by 8.2 percent globally and by 7.2 percent in North America.

With the boost in business travel, Marriott cut back on discounting and pushed its corporate earnings up by 9 percent in North America during the quarter, according to Marriott chairman and CEO J.W. Marriott Jr.

In 2011, Marriott expects overall corporate rates to be up in the high single digits. Part of that will come from new, higher-paying corporate business, but the company also is pushing for increases in current negotiations.

On the group side, Starwood's van Paasschen said, "2011 bookings are picking up nicely, and group business in 2011 could match 2008. This also lays to rest any fears that technology or the downturn itself would permanently change group demand."

According to Starwood CFO Vasant Prabhu, "In North America, September was the strongest group booking month of the year, indicating the companies continue to be willing to make commitments for future years."

Group and transient business travel together account for about 75 percent of Starwood's overall business.

Overall, with the exception of Europe, the Middle East and Africa, third-quarter average daily rate at Starwood properties increased across all regions year over year. Rates increased by 3.9 percent in North America, by 10.1 percent in Asia-Pacific and by 6.9 percent in Latin America.

Occupancy increased across all regions except for Africa and the Middle East, where it was flat. Global occupancy for the quarter was 69.7 percent, up 4.7 percent from 2009.

Revenue per available room increased by 10.6 percent in North America and by 10 percent globally.

Wyndham Hotel Group reported an 11 percent increase in third-quarter revenues to $203 million, thanks to higher revenue per available room, franchise fees and ancillary service fees from its 7,150 hotels.

For the quarter, RevPAR was up 6.7 percent compared with last year. Parent company Wyndham Worldwide's CEO Stephen Holmes told investors that the RevPAR improvement resulted from "broad-based occupancy gains," but added that rates also began to stabilize during the quarter.

Choice Hotels International reported that its rates in the quarter were flat. Rates were slightly up at Comfort Inn but down across the rest of the company's midprice brands. Choice's extended stay properties had the largest rate drops, down 3.7 percent from the third quarter of 2009.

Occupancy and revenue per available room, however, were up across all brands.

Choice president and CEO Stephen Joyce said in his company's earnings call that corporate travel would boost Choice's recovery, as corporations both are putting travelers back on the road and seeking lower-cost properties. However, he said the company is "still a ways from the point in time where we'll see pricing power from demand that allows us to yield higher rates across the board."

This report appears in the Nov. 8 issue of Business Travel News.

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