< PrevNext > 88. 3M St. Paul Minn. Share 2017 U.S.-Booked Air Volume: $50 million2017 Global Air Volume: $93.1 million2017 U.S. T&E: $136.4 million2017 Global T&E: $283 millionPrincipal Air Suppliers: Delta, American & UnitedPrincipal Hotel Suppliers: Hilton, Marriott & InterContinentalPrincipal Car Rental Suppliers: National/EnterprisePrincipal U.S. Online Booking Tool: ConcurPrincipal Non-U.S. Online Booking Tool: e-Travel ManagementPrincipal Global Expense Supplier: ConcurPrincipal Payment Supplier: Citi MastercardPrimary U.S. TMC: CWTConsolidated Non-U.S. TMCs: CWT & BCD2017 was a year of implementation and supplier changes for 3M, whose revenue rose from $30 billion in 2016 to $51 billion in 2017. The manufacturing company completed its rollout of Concur Travel & Expense in Latin America and finished the first phase of implementation in Asia/Pacific. In addition, the percentage of 3M travelers who use approved online tools for U.S. point-of-sale air bookings has ticked up from 88 percent to 90 percent. Eighty percent of U.S.-booked air volume required no agent assistance in 2017, up from 70 percent in 2016 and 50 percent in 2015. During 2017, 3M mandated that hotel bookings go through designated channels. The company's U.S.-booked air volume rose $5.8 million in 2017, a heavy contributor to 3M's $9.6 million rise in U.S. T&E. The company estimates U.S.-booked air volume will stay at $50 million in 2018. Global T&E rose $41 million, including a $25.8 million increase in global air volume.In 2017, 3M expanded its list of preferred carriers to include American and United. Upon the closing of Marriott's acquisition of Starwood, InterContinental has jumped onto the list of 3M's primary hotel suppliers. The company has a single global travel policy. Three-fourths of its U.S.-booked air volume was for domestic travel. Carlson Wagonlit Travel handled 99 percent of U.S.-booked air volume. The company uses an individual bill/central pay card program. 3M's partnership with CWT and BCD, along with the deployment of Concur globally, is providing a standardized approach to booking travel and expense reporting via Concur. This has greatly enhanced travel policy adherence and compliance and has improved the integrity of the company's travel spend, thus providing a more accurate view of global volume.