< PrevNext > 9. Boeing Chicago Share 2016 U.S.-Booked Air Volume: $218.8 million2016 Global Air Volume: $246.9 millionPrincipal Hotel Suppliers: Hilton, Marriott, InterContinentalPrincipal Car Rental Suppliers: Avis, BudgetPrincipal Online Booking Tool: ConcurPrincipal Card Supplier: CitiPrincipal Expense Supplier: ConcurThe International Air Transport Association Network-accredited Boeing Corporate Travel Department reduced travel costs 24 percent in 2016, including a 29 percent decrease in U.S.-booked air volume and a 25 percent decrease in global air travel spend. Of the U.S.-point-of-sale flights, 93 percent were booked through Boeing's approved online tool, and 67 percent of those were done without agent assistance. The company derived an additional $1.2 million in savings from use of nonrefundable tickets. Boeing issued an RFP for a relocation services provider and will begin working with that supplier this year. Last year, Boeing also implemented a mid-office quality control tool for its CTD last year. The travel program also standardized global services and increased touchless transactions by 5 percent.Boeing targets a 7 percent reduction in travel spend in 2017. As part of that goal, the aerospace and defense contractor's CTD plans further hotel rate caps. Boeing also will introduce an enterprise strategy for meetings and groups and standardize the reservation process for company executives.Rather than charging personal travel stops incurred during bleisure trips on an employee's personal credit card, Boeing now reimburses itself through payroll deductions. It plans to increase use of touchless systems and robotics and to upgrade services available through the online booking tool, including auto-populating online receipts. The company will add a mobile app policy and support structure. Boeing will issue RFPs for a back-office tool and additional support services for its CTD. It plans no significant travel policy changes this year.