Dav El, Hertz Cross-Selling, But Still Integrating - Business Travel News

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Dav El, Hertz Cross-Selling, But Still Integrating

August 13, 2010 - 11:05 AM ET

By Chris Davis

Seven months after Dav El Chauffeured Transportation Network announced a sales, marketing and distribution pact with Hertz Corp., full technological integration between the companies remains a year away but cross-selling initiatives now are in place, Dav El president and CEO Scott Solombrino told BTN this week at the National Business Travel Association's 2010 International Convention & Exposition in Houston.

"We're already merging sales and talking marketing, and we're doing things in every channel," Solombrino said, "but they're a huge company, and you have to go group by group, department by department, around the globe to make sure the synergies are working."

Sales executives from the two companies can offer the other's services, and travelers can access both reservation platforms through either website, Solombrino said. The companies now are integrating U.S. and international call centers and furthering tech integration to reduce the manual intervention required for joint accounts.

"The integration with Hertz is going to take us 12 months," Solombrino said. "What we're working on now is IT solutions and getting the ITs to talk to each other, which is far beyond my capability. It's all Hertz's technological investment. We're executing what we said we'd execute in January: being able to make the [reservations] between the companies and have less manual operations and more tech resolution. Remember, they have many systems, and we have one. We have to get our one to work with all their many, and once that happens, things will really start to flow."


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