Artificial intelligence has shifted from novelty to established tech. It's already changed managed travel processes, with the promise of further, maybe revolutionary, change to come. BTN surveyed travel buyers about the ways they are using the technology today, where they see the most value in it, and whether the AI use cases they've explored justify the investment. BTN supplemented the survey with buyer, supplier and tech-expert interviews to provide context for managed travel’s AI maturity.... Read the Report

A volatile start to 2026 has put business travelers and travel managers on edge, even as some suppliers have boasted booming January business travel demand. The geopolitical mechanisms driving the uncertainty—tariffs, tightening borders, military invasions and the threat of land grabs, many of which have been initiated by the United States but also are not limited to the U.S.—have bigger implications than travel, but also include it. BTN editors interviewed experts about changing political alliances that could morph business relationships, re-organize trade routes, re-structure business travel partnerships and definitely scramble corporate travel patterns.... READ NOW