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June 4 2012

Corporate travel always has been a key segment for travel and payment providers, perhaps never more so than in 2011 and early 2012. Despite obstacles around the globe, corporate travel volumes following the robust recovery of 2010 generally have held...

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May 14 2012 img

Kathy Kaden doesn't get hung up on differences between travel and procurement. She's too busy running the travel operation at fast-growing Cognizant Technology Solutions, attempting to "delight" travelers by dealing with them personally and ensuring that...

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April 16 2012 img

Differences in travel management programs across small and medium enterprises are easier to find than similarities, but there are a few characteristics emblematic of the segments: SMEs rarely employ a dedicated full-time travel manager, for instance....

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April 2 2012

A compliance crackdown appears to be underway as corporations use reporting, technology and auditing tools to scrutinize travel expenses, according to the 9th annual Business Travel News Expense Manager Survey.

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March 2012 cover

Tokyo in 2011 again was the most expensive Asia/Pacific business travel destination and, for a third consecutive year, the third-most expensive non-U.S. business travel city in the world, according to the BTN 2012 Corporate Travel Index. The average cost...

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March 5 2012 cover

Mobile technology is here, probably forever, and while questions of whether and how to apply it in a managed travel program no longer are new, few have all the answers. Each organization has its own emerging views, and keeping pace with evolving traveler...

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FEb 6 2012 cover

To hear some travel managers and industry consultants tell it, corporate travel data isn't merely insufficient. It's flat-out useless. Perhaps there is too much data. It might be trite or wrong. Basically, it doesn't help solve problems. Yet, Business...

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January 2012 cover

Someone called it Old Home Week, another A Night To Remember.  It was both and more as inductees and other leaders last month in New York honored nine founders of modern travel management at the first ever Business Travel Hall of Fame induction ceremony...

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December 2011 Cover

The rash of new or expanded credit card surcharges imposed in recent months by airlines in Europe has forced the travel industry and regulators in the United Kingdom to take a closer look at the benefits and costs of credit card payments, and determine...

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November 2011 cover

Will Anderson, Margaret Hansen and Mick Lee in August sat down with The BTN Group's David Jonas, Mary Ann McNulty and David Meyer to discuss travel management transformation in a volatile market, duty of care, sustainability and mobile technologies.

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2012 Connecting Travel Managers img

There are more opportunities for corporate travelers to become both connected and disconnected from their managed travel programs than ever before. Advancing technology has brought new touchpoints to the travel cycle, providing new opportunity for program...

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October 2011 cover

Delta Air Lines this year for the first time took top honors in the Business Travel News Annual Airline Survey, earning the highest ratings from corporate travel buyers in five of 10 service-delivery categories. The 2011 survey, BTN's 14th, shows a significant...

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2011 CT 100

Like most corporate travel programs, the very largest are in a period of growth, driven by corporate profitability and an ongoing pursuit of incremental revenue. Coinciding with travel price inflation, such growth translates to higher spending, which...

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September 2011 cover

For helping pioneer the use of social media in managed travel and for taking a broader view of her company role as a communicator, Business Travel News last month named Sapient global travel manager Michelle De Costa its 2011 Travel Manager of the Year...

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August 2011 cover

In many respects, 2010 represented a resurgent year for corporate travel. Intent on pulling themselves clear from economic woes, businesses throttled up sales activity. Their travelers returned in large numbers to the roads, skies and rails—in many cases,...

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July 2011 cover

After seven years of steady progress, nearly two-thirds of polled companies have integrated payment and expense solutions and another 13 percent plan to do so this year, according to the 8th annual Business Travel News Expense Manager Survey. About a...

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June 2011 cover

You've just reserved a rental car. Instead of picking it up at a retail storefront, it's parked a few blocks from the office. You use your smartphone to unlock the vehicle, turn a key that's already in the ignition and drive to your meeting on the other...

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