Share this page
December 19, 2012 - 10:15 AM ET
Amadeus confirmed that American Airlines' new fare bundles can be accessed and booked in its system. Fellow global distribution system operators
Sabre and Travelport also told travel agencies that AA's Choice Essential and Choice Plus fare options are supported within its systems.
For the 31st time, Business Travel News looks at the executives who most influenced the business travel industry in the previous year to understand the directions in which they have pushed the industry envelope.
Although 63 percent of 434 finance professionals and CFOs responding to a Certify survey released this week used a web-based or ERP expense management system, 27 percent of them still manually review each expense and match it to corporate policy.
Delta Air Lines further solidified its status as the darling of the U.S. corporate travel industry, as the carrier earned the top score in the BTN Annual Airline Survey for the fourth year in a row. Not only did Delta earn the top score from buyers in each of the 10 categories by which airlines are rated in the survey but the carrier also has gained ground against many of its competitors since last year's survey. Delta improved its scores compared with last year in all categories, and its overall average score increased a quarter of a point year over year. Its nearest competitor trailed Delta's overall average score by more than 0.7 points.
Quantifying the value, or, more precisely, the return on investment, of business trips long has been a sort of Holy Grail in corporate travel. Past research efforts, for example, have used econometric data and other factors to propose that every dollar spent on business travel generates a quantifiable dollar amount in revenue, but the findings never gained wide acceptance.
New York - JetBlue Airways on Wednesday opened its new international arrivals hall extension at John F. Kennedy International Airport's Terminal 5 here. While JetBlue's international service from New York primarily includes such leisure markets as the Caribbean and Mexico, airline president Robin Hayes said the expansion provides expedited services that would be yet another tool for JetBlue to build on its budding corporate market share. During a preview event for the terminal expansion earlier this month, Hayes, who in February will become CEO, spoke to Business Travel News senior editor Michael B. Baker about the carrier's corporate business growth and its technology initiatives in progress.
Business travelers today are in the midst of one of the great evolutions of travel service delivery. Suppliers have taken advantage of travelers' near-unanimous adoption of mobile technology to deliver products and services—mobile boarding passes, complete mobile itineraries—that even a decade ago would have been hard for those travelers to imagine. And there's more to come, with services like expanded location-based offers and the ability to unlock a hotel room door with a phone in the works.
Business travelers today are in the midst of one of the great evolutions of...